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The Lean Startup (Summary)

by Eric Ries

Imagine spending six months programming a flawless new feature for your product, only to discover that not a single customer uses it. This is exactly what happened to author Eric Ries at his startup, IMVU. They were perfecting a product for a customer who didn't exist. This painful realization led to a radical new method for building companies that avoids the ultimate pitfall: building something nobody wants.

Your First Product Should Be Embarrassing

The goal isn't a perfect product; it's maximum learning with minimum effort. A Minimum Viable Product (MVP) is the simplest possible version of your idea that you can get into the hands of early adopters to start collecting real-world feedback.

To test the hypothesis that people would buy shoes online, Zappos founder Nick Swinmurn didn't build a warehouse. He went to local shoe stores, took pictures, and posted them on a simple website. When an order came in, he would run to the store, buy the shoes, and ship them himself. This MVP validated his core assumption with almost no initial investment.

Stop Writing Business Plans, Start Running Experiments

The core of the Lean Startup is the Build-Measure-Learn feedback loop. Instead of executing a static plan, you treat every business decision as a hypothesis to be tested by building an MVP, measuring customer behavior with actionable metrics, and learning whether to pivot or persevere.

Instead of building a full, working product, Dropbox famously created a simple 3-minute video demonstrating how the service would work and shared it on a tech forum. The sign-up list exploded overnight, validating their core idea and proving customer demand before they had a market-ready product.

Pivot or Persevere

The most critical decision a startup founder makes is when to stick with their current strategy (persevere) or make a fundamental change in direction (pivot). This decision should not be based on gut feeling, but on the hard data gathered from your experiments.

The company we know as Instagram began as Burbn, a complex location-based app with check-ins, plans, and photo-sharing. After analyzing user data, the founders realized people were ignoring almost all the features except for posting photos. They made a courageous pivot, stripping everything else away to focus solely on simple photo-sharing, and the rest is history.

Vanity Metrics Will Kill Your Business

Startups often chase 'vanity metrics' like total downloads or registered users because they look good on paper. But these numbers don't tell you if you have a real business. Instead, you must focus on 'actionable metrics' that show a clear cause and effect, like conversion rates or customer lifetime value.

A company could celebrate hitting one million registered users. But if actionable metrics show that only 0.1% of those users are active each month and none of them are paying, the vanity metric is hiding a failing business. A Lean Startup focuses on improving the numbers that actually drive sustainable growth.

Go deeper into these insights in the full book.
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